Follow the complete Ayushman Card e-KYC process step by step and learn how to complete your KYC easily.
After completing Aadhaar Authentication in Step 4, the next stage of the Ayushman Card e-KYC process is OTP Verification. In this step, an OTP is sent to the mobile number linked with the Aadhaar used for authentication. You need to enter the OTP carefully on the verification screen to continue the e-KYC process.
The Step 5 screen shown in the guide is titled “OTP Verification” under Ayushman Bharat PM-JAY e-KYC. It displays a masked mobile number and six separate boxes for entering the OTP. The screen also shows an OTP countdown, a “Resend OTP” option, and a “Verify & Proceed” button for continuing after the OTP has been entered.
Before starting OTP verification, make sure your mobile phone has network connectivity and can receive SMS messages. Enter the OTP only on the intended verification screen and never share your OTP with anyone. If the OTP is not received or expires, follow the options displayed on the screen, including the resend option when it becomes available.
| Step 5 Action | What You Need to Do |
|---|---|
| OTP Sent | Check the Aadhaar-linked mobile number for the OTP |
| Enter OTP | Enter the 6-digit OTP carefully |
| Check Validity | Enter the OTP before it expires |
| Resend OTP | Request another OTP when the resend option becomes available |
| Verify & Proceed | Tap the button after entering the OTP |
| Security | Never share your OTP with anyone |
What Happens in Step 5 of Ayushman Card e-KYC?
Step 5 is the OTP Verification stage of the Ayushman Card e-KYC process shown in the provided guide. The previous stages—Search, Select, e-KYC Option and Aadhaar—are shown as completed, while the current stage is marked OTP Verification.
At this stage, the beneficiary is asked to enter the OTP sent to the Aadhaar-linked mobile number. The mobile number appears in masked format on the screen, helping the user identify the number without displaying the complete number.
Once the OTP is received, carefully enter all six digits in the boxes provided on the verification screen.
OTP Is Sent to the Aadhaar-Linked Mobile Number
According to the Step 5 guide, an OTP is sent to the Aadhaar-linked mobile number. Therefore, keep the relevant mobile phone accessible during the verification process.
Make sure the phone has network connectivity and is able to receive SMS messages. If the OTP does not arrive immediately, wait for the instructions shown on the screen rather than repeatedly entering incorrect codes.
Enter the 6-Digit OTP
After receiving the OTP, enter the 6-digit OTP in the six boxes displayed on the screen.
Check Every Digit Carefully
Before continuing, check that every digit has been entered correctly. An incorrect or expired OTP may not complete the verification process.
The guide shows a countdown indicating that the OTP is available for a limited period. Therefore, enter the latest OTP within the time displayed on the screen.
Check OTP Validity
The Step 5 screen includes an OTP countdown. This indicates the remaining time available for entering the OTP.
Enter the OTP Before It Expires
Try to enter the OTP before the displayed countdown ends. If the OTP expires, follow the instructions available on the verification screen and use “Resend OTP” when that option becomes available.
When a new OTP is requested, use the latest OTP received for the current verification attempt.
What to Do If You Do Not Receive the OTP?
Sometimes an OTP may take some time to arrive. The Step 5 guide provides a “Resend OTP” option for situations where the OTP has not been received.
Use the Resend OTP Option
First, check whether your mobile phone has network connectivity and can receive SMS messages. If the OTP still does not arrive, wait until the resend option becomes available and select “Resend OTP” if required.
After receiving a new OTP, enter the latest code carefully in the verification boxes.
Tap “Verify & Proceed”
After entering the OTP, the next important action is to select the “Verify & Proceed” button shown on the screen.
Complete OTP Verification
Before tapping the button, carefully check the six digits you entered. If the OTP is correct and valid, select “Verify & Proceed” to continue with the next stage of the Ayushman Card e-KYC process.
Follow any additional instructions that appear on the screen after successful verification.
Keep Your Mobile Connected
The Step 5 guide provides a useful tip to make sure your mobile phone has network connectivity and can receive SMS messages.
Check These Things Before OTP Verification
- Your mobile phone has network coverage.
- SMS messages can be received.
- The Aadhaar-linked mobile number is accessible.
- You can view the OTP received on your phone.
- You keep the verification screen open while entering the OTP.
These checks can help prevent unnecessary interruptions during OTP verification.
Important OTP Security Rules
OTP security is extremely important during any online verification process.
Never Share Your OTP
The Step 5 guide clearly advises users to never share their OTP with anyone. Do not provide your OTP over a phone call, WhatsApp, SMS, social media or any other communication channel.
Enter the OTP yourself on the appropriate verification screen. If another person asks for your OTP to complete the process on your behalf, do not share it.
Do Not Refresh or Close the Page
The guide also includes an important note advising users not to refresh the page or close the app while entering the OTP.
Keep the e-KYC screen open while entering the OTP and follow the instructions displayed on the screen. If the OTP expires, use the available resend option instead of repeatedly refreshing the page.
Step 5 Quick Process
The Ayushman Card e-KYC Step 5 process can be completed through these simple actions:
- Check the mobile number linked with Aadhaar.
- Wait for the OTP.
- Enter the 6-digit OTP carefully.
- Check the OTP countdown and validity.
- Use “Resend OTP” if required and available.
- Check the entered OTP.
- Tap “Verify & Proceed.”
- Never share your OTP with anyone.
What is Step 5 in Ayushman Card e-KYC?
Step 5 is the OTP Verification stage shown after Aadhaar authentication in the provided e-KYC guide.
Where is the OTP sent?
According to the guide, the OTP is sent to the mobile number linked with Aadhaar.
How many digits are in the OTP?
The Step 5 guide shows a 6-digit OTP entry screen.
What should I do if I do not receive the OTP?
Check your mobile network and SMS availability. If the OTP is still not received, use “Resend OTP” when the option becomes available.
Can I share my OTP with someone?
No. Never share your OTP with anyone. Enter it yourself on the appropriate verification screen.
What happens if the OTP expires?
If the OTP expires, follow the instructions shown on the screen and request another OTP using the available resend option.
Final Words
Step 5: Enter OTP & Verify is the OTP verification stage of the Ayushman Card e-KYC process. After receiving the OTP on the Aadhaar-linked mobile number, enter the 6-digit OTP carefully and check its validity before continuing. If required, use “Resend OTP” when the option becomes available, then select “Verify & Proceed.” Keep your mobile connected to the network, avoid refreshing or closing the verification screen during OTP entry, and most importantly, never share your OTP with anyone.