Ayushman Card Download Online – How to Download Your Card Using Aadhaar
The Ayushman Bharat Pradhan Mantri Jan Arogya Yojana (AB PM-JAY) provides eligible beneficiaries with health coverage of up to ₹5 lakh per family per year for approved hospitalisation expenses. Beneficiaries can use their Ayushman Card to access eligible cashless treatment at participating government and private hospitals.
If your name is available in the scheme’s beneficiary records, you may be able to complete the required verification and download your digital Ayushman Card online. Aadhaar can be used for identity verification and e-KYC through the available authentication options.
In this guide, you will learn how to download your Ayushman Card using Aadhaar, complete e-KYC, use the official mobile app, save the card as a PDF and resolve common download problems.
What Is an Ayushman Card?
An Ayushman Card is a digital beneficiary identification card issued under the PM-JAY scheme. It helps participating hospitals identify eligible beneficiaries and verify their scheme details before providing covered medical treatment.
The card can be presented digitally or as a printed copy at an empanelled hospital. However, having a card does not mean that every medical service is automatically covered. Treatment eligibility depends on the applicable scheme rules, approved packages and hospital participation.
Under PM-JAY, eligible families can receive health coverage of up to ₹5 lakh per year for covered hospitalisation services.
Requirements Before Downloading Your Ayushman Card
Before starting the download process, keep the following information ready:
| Requirement | Purpose |
|---|---|
| Aadhaar Card | Identity verification and e-KYC, where required |
| Mobile Number | Beneficiary login and OTP verification |
| Aadhaar-Linked Mobile | Aadhaar OTP authentication, if selected |
| Beneficiary Details | Finding the correct individual or family record |
| Internet Connection | Accessing the portal or mobile app |
Important: Having an Aadhaar Card does not automatically make someone eligible for PM-JAY. Your beneficiary record must be available under the applicable scheme, and the required verification must be completed before card generation or download.
How to Download Ayushman Card Online Using Aadhaar
Eligible beneficiaries can use the official PM-JAY Beneficiary Portal to search for their records and access the card download service.
Follow these steps:
Step 1: Open the Official Beneficiary Portal
Open the official Ayushman Bharat PM-JAY Beneficiary Portal using your smartphone or computer.
Make sure you are using the genuine government service rather than an unknown website or third-party download page.
Step 2: Select Beneficiary Login
Choose the Beneficiary login option. Enter the mobile number requested by the portal and complete the captcha if displayed.
Verify your login using the OTP received on that mobile number.
Remember that the mobile number used for beneficiary login may be different from the mobile number linked to your Aadhaar.
Step 3: Select Your State and Scheme
After logging in, select the required details displayed by the portal. Depending on the available options, these may include:
- State or Union Territory
- Scheme or sub-scheme
- District or location
- Beneficiary search method
The available selections may differ according to the state and beneficiary category.
Step 4: Search Your Beneficiary Record
Choose Aadhaar as the search method if available. Enter the requested details and submit the search.
Other search options may also be available, such as beneficiary name, Family ID or other identification details supported by the portal.
If your record appears, carefully check the beneficiary information before proceeding.
Step 5: Check Your Card Status
Review the status displayed against your beneficiary record.
| Status or Option | General Meaning |
|---|---|
| Download Card | Card is available for download |
| Do e-KYC | Identity verification is required |
| Pending | Verification or approval is incomplete |
| Rejected | The submitted verification request was not approved |
The exact status names and options may change as the portal is updated.
Step 6: Complete Aadhaar e-KYC if Required
If the portal displays a Do e-KYC option, select it to begin identity verification.
Choose Aadhaar OTP authentication if it is available. Review the consent information and proceed with the verification process.
Enter the OTP received on your Aadhaar-linked mobile number when requested.
Depending on the available service, other permitted authentication methods may include face authentication, fingerprint or iris verification.
Important: Beneficiary login OTP and Aadhaar OTP are not necessarily the same. Aadhaar OTP is used when Aadhaar-based authentication is selected.
Step 7: Wait for Verification and Approval
After submitting e-KYC, check the status of your verification request.
Some records may be approved automatically, while others may require additional verification or approval through the authorised process.
Completing e-KYC does not always mean that the card will become available for immediate download. If the status is pending, check again later or contact an authorised support centre.
Step 8: Download Your Ayushman Card
Once the card is generated and the Download Card option becomes available, return to your beneficiary record.
Select the download option and complete any additional authentication requested by the system.
Save the digital card as a PDF file on your device. Open the downloaded file to confirm that the beneficiary details are readable and correct.
How to Download Ayushman Card Using the Official Mobile App
Beneficiaries can also use the official Ayushman App to access available card-related services.
Follow these steps:
- Install the official Ayushman App from a trusted app store.
- Open the application on your smartphone.
- Select the appropriate beneficiary login option.
- Enter the mobile number requested by the app.
- Complete mobile OTP verification.
- Search for your beneficiary record using an available search method.
- Select the correct individual or family member.
- Complete Aadhaar-based e-KYC if required.
- Check the verification and card status.
- Download the card when the option becomes available.
The app’s interface and available authentication methods may change with updates. If your verification is pending, you may need to wait for approval before downloading the card.
How to Save Your Ayushman Card PDF on Your Mobile
After downloading the card, save it in an easily accessible location.
| Device | Where to Find the PDF |
|---|---|
| Android Phone | Downloads folder or selected file location |
| iPhone | Files app or selected download location |
| Computer | Browser’s Downloads folder |
You can also print a copy for convenience when visiting a hospital.
Before using the card, check that the beneficiary name and other visible details are correct. Keep your digital card secure and avoid sharing your personal information with unknown people.
What to Do If You Cannot Download Your Ayushman Card?
Sometimes beneficiaries face problems during login, Aadhaar verification or card downloading. The following table explains common issues and possible solutions.
| Problem | Possible Solution |
|---|---|
| Name Not Found | Recheck your details and try another available search method |
| Login OTP Not Received | Check network coverage and the mobile number entered |
| Aadhaar OTP Not Received | Verify that your mobile number is linked to Aadhaar |
| e-KYC Pending | Wait for verification or contact authorised support |
| Download Option Missing | Check whether e-KYC and card approval are complete |
| Aadhaar Verification Failed | Recheck the details and try another permitted method |
| PDF Not Opening | Download the file again and use a PDF reader |
If the problem continues, visit an authorised Common Service Centre (CSC) or ask for assistance at an empanelled hospital’s Ayushman Mitra help desk.
You can also contact the PM-JAY helpline at 14555 for scheme-related assistance.
Can You Download an Ayushman Card More Than Once?
Yes. If your Ayushman Card has already been generated and is available in the beneficiary system, you can generally download another digital copy when needed.
You do not need to create a new card every time you require a copy. Log in to the official beneficiary service, find your approved record and use the available download option.
Important Things to Remember
- Only eligible beneficiaries with an available scheme record can access an Ayushman Card.
- Aadhaar is used for identity verification where required; it does not independently establish PM-JAY eligibility.
- Beneficiary login OTP and Aadhaar OTP may be different.
- Complete e-KYC when the portal requests it.
- Card generation or download may require approval after verification.
- Use only official government services or authorised assistance centres.
- Never share your OTP or Aadhaar authentication details with unknown persons.
- Verify your card details before using it at a hospital.
Frequently Asked Questions (FAQs)
1. How can I download my Ayushman Card online?
Log in to the official PM-JAY Beneficiary Portal, search for your beneficiary record, complete e-KYC if required and download the card after it becomes available.
2. Can I download my Ayushman Card using Aadhaar?
Yes. Eligible beneficiaries can use Aadhaar to search for their records or complete Aadhaar-based e-KYC, depending on the available portal options.
3. Is an Aadhaar-linked mobile number necessary?
It is necessary when you select Aadhaar OTP authentication. Beneficiary login may use a separate mobile number.
4. Can I download my Ayushman Card without e-KYC?
If your e-KYC is already completed and your card is approved, you may be able to download it directly. Otherwise, complete the required verification first.
5. What should I do if my card status shows Pending?
A pending status generally means that verification or approval is incomplete. Check the status again later or contact an authorised support centre.
6. Can I download Ayushman Cards for my family members?
You can access cards for eligible family members whose records are available and approved, subject to the portal’s authentication requirements.
7. Can I use a digital Ayushman Card at a hospital?
Yes. The digital card can be presented for beneficiary identification at participating PM-JAY hospitals. The hospital will verify eligibility and treatment coverage under the applicable rules.
8. What is the Ayushman Bharat helpline number?
The PM-JAY helpline number is 14555. Beneficiaries can contact it for scheme-related assistance.
Conclusion
Downloading an Ayushman Card online is a convenient way for eligible PM-JAY beneficiaries to access their digital health identification card. Through the official Beneficiary Portal or Ayushman App, users can search for their records, complete Aadhaar-based e-KYC when required and download their cards after approval.
Before starting, keep your Aadhaar details and mobile phone ready. Always check your beneficiary information and card status carefully. If verification is pending or the download option is unavailable, seek assistance through an authorised service centre or the official PM-JAY support system.